Frequently Asked Questions
Answers to common questions about invoicing, payments, and using DjetPay
Explore common questions about billing, card and ACH payments, recurring invoices, fee control, onboarding, and more. Whether you are evaluating DjetPay or getting ready to use it, this page is here to make decisions easier.
Popular topics
- Invoices and payment collection
- Card and ACH payment options
- Recurring and installment billing
- Processing fee flexibility
- E-signature and attachments
- Account setup and onboarding
Clear answers for businesses that want less friction and more control
A good FAQ page should do more than fill space. It should answer the real questions businesses ask before adopting a new invoicing and payments platform. DjetPay is designed for service businesses that need flexible billing, professional payment collection, and a smoother experience for both their team and their clients.
Quick answers
Some of the most common questions businesses ask before getting started.
Can clients pay by card or ACH?
Yes. DjetPay supports both card and ACH payment options so businesses can offer clients more flexibility during checkout.
Can I create recurring invoices?
Yes. DjetPay supports recurring billing and can also support installment-based payment workflows for service businesses.
Can I control who pays processing fees?
Yes. Businesses can choose whether to absorb processing fees or pass them to the customer, depending on how they want to manage margins and client experience.
Can I require a signature before payment?
Yes. DjetPay supports e-signature workflows before payment, which can help create cleaner approvals and reduce confusion.
Have Any Question?
Common Questions About
Our Invoicing Software
Who is DjetPay built for?
How does DjetPay streamline my billing workflow?
Can I set up recurring invoices for repeat clients?
Can I offer installment payments (milestone billing)?
Can I apply taxes, fees, and discounts to invoices?
Can I choose who pays the processing fee?
Do you support Card and ACH payments?
Will clients receive reminders for upcoming or overdue invoices?
Can multiple team members use DjetPay?
Does DjetPay support contract e-signing?
Can I require an e-signature before payment?
Can I control attachment access (preview, hidden-until-paid, etc.)?
How secure are payments and documents?
Can I customize my invoices with my branding?
What reports and analytics are available?
Can I export invoices and data?
For service businesses
DjetPay is built for businesses that send invoices, collect client payments, and need more flexibility than a basic billing tool.
For smoother payments
Offer clients card and ACH in one invoice experience and reduce unnecessary friction during checkout.
For better billing control
Manage how payments are collected, how fees are handled, and how invoices are structured for your workflow.
Still have questions?
If you did not find the answer you were looking for, our team can help you better understand how DjetPay fits your invoicing, payment collection, and billing workflow.
Ready to simplify invoicing
and payments for your business?
Start with DjetPay and give your business a more flexible, professional way to send invoices and collect payments.